Privacy Policy

1. Information We Collect

When you join Cozy Realm, we may collect the following information through Discord:

• Your Discord username and user ID
• Messages you send in our server
• Your activity in voice channels
• Any information you voluntarily provide in your profile or during events
• Contact information submitted through our website contact form

2. How We Use Your Information

We use the information we collect to:

• Provide and continuously improve our community services
• Enforce our community rules and policies fairly
• Respond to your questions, support requests, or reports
• Send you important announcements or updates about Cozy Realm
• Prevent abuse, harassment, or other violations of our terms
• Improve the overall experience for all members

3. Data Sharing and Disclosure

We do not sell or rent your personal information to third parties under any circumstances. We may share your information only in these cases:

• With Discord, as required by their platform policies and terms of service
• With our staff team for moderation and support purposes
• When required by law or to protect the safety of our community
• With your explicit consent (for example, for event sign-ups or giveaways)

4. Data Security

We take reasonable and appropriate measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. Our staff team is instructed to handle member data with care and discretion. However, please be aware that no method of internet transmission or electronic storage is 100% secure.

5. Your Rights

As a member of Cozy Realm, you have the following rights regarding your personal data:

• Access the personal information we hold about you
• Request correction of inaccurate personal information
• Request deletion of your personal information
• Opt out of certain non-essential data uses
• Withdraw consent at any time where consent is the basis for processing
• Lodge a complaint with a relevant data protection authority

6. Children's Privacy

Cozy Realm is not directed at children under 13. In line with Discord's terms of service, members must be at least 13 years old. If you believe we have inadvertently collected information from a child under 13, please contact us immediately at support@cozy-realm.com so we can take appropriate action.

7. Cookies and Website Data

Our website may use essential cookies and local storage to maintain your session and preferences. We do not use tracking cookies for advertising purposes. Third-party services embedded on our site (such as reCAPTCHA alternatives) may set their own cookies subject to their own privacy policies.

8. Changes to This Policy

We may update this privacy policy from time to time to reflect changes in our practices or for legal, operational, or regulatory reasons. We will notify you of any significant changes by posting the updated policy on our website and announcing it in our Discord server. The date at the bottom of this page indicates when it was last revised.

9. Contact Us

If you have any questions, concerns, or requests regarding this privacy policy or how we handle your data, please contact us at support@cozy-realm.com. We aim to respond to all privacy-related inquiries within 5 business days.

Last updated: April 22, 2026